Refunds & Cancellations.

Placeholder policy. Final version with legal counsel before launch. Project proposals always state their own payment and cancellation terms, which take precedence for that project.

Projects

Deposits secure build slots and are generally non-refundable once work begins [terms]. If we cannot deliver what was scoped, we make it right or refund the affected portion.

Plans

Subscriptions can be cancelled for the end of the current billing period [terms]. Your data export is available on request per the privacy policy.

How to request

Contact [billing contact] with your business name and invoice reference. We respond within [timeframe].