Instant enquiry response
New enquiry → immediate acknowledgement and qualification, even at 2am.
Automation
Eliminate Repetitive Work.
Follow-ups, reminders, review requests and notifications run themselves — triggered by what actually happens in your business, not by someone remembering.
Follow-up sequences
Unanswered quotes and open leads get polite, persistent chase-ups automatically.
Reminders
Appointment confirmations and day-before reminders cut no-shows without office work.
Review requests
Completed job → well-timed review ask. Unhappy signals route to you first.
Email + WhatsApp
The right message on the right channel, triggered by bookings, payments and visits.
Integrations
Calendars, CRMs, accounting and review platforms connected — no double entry.
Triggered by reality, not by memory
Every automation starts from something that actually happened: an enquiry arrived, a quote went unanswered for three days, a job completed, an appointment is tomorrow. Because triggers read your live pipeline — not a mailing list — messages stay relevant, stop conditions work (a booked customer never gets chased), and nothing fires twice.
- You approve every message template before anything goes live
- Quiet hours respected — nothing sends in the middle of the night
- Unsubscribes and opt-outs honoured automatically per channel
- Full log in your business app: what sent, to whom, when
Automation questions, answered
Will automation make us sound robotic?
No — templates are written in your voice and approved by you. Most are short, practical messages (confirmations, reminders, thank-yous) where consistency beats creativity.
What if a customer replies to an automated message?
Replies land in your unified inbox like any other message, and open sequences pause for that customer. Your AI employee or team picks up from there.
Can we control what sends and when?
Completely. Every sequence has triggers, delays, quiet hours and stop conditions you approve — and anything can be paused in one tap.
Does it work with our calendar and tools?
Yes — calendars, CRMs, accounting and review platforms connect during setup so reminders and requests fire from real data, not duplicate entry.
How do you handle unsubscribes?
Marketing messages always carry opt-outs; transactional ones (confirmations, receipts) are tied to the booking itself. Preferences are respected per channel automatically.
Your business, running while you work.
We automate the repetitive 80% so your team spends time on customers, not admin.
Automate My Business